We want to make sure that you enjoy your shopping experience with us. On this page you will see the complete details on how you can return or exchange your purchases through our online store.
You have 14 days to return an item in the same condition it was purchased for a full refund. After 14 days but before 30 days, you can still return any item in the same condition it was purchase for store credits that can be used at any time. After 30 days until 90 days, you can return any item in the same condition it was purchased for a 50% store credit that can be used at any time.
Along with the item, you must provide your name, address, email address and phone number.
In case of a request for a refund, only the purchase price will be refunded to you. It will exclude the original delivery charges.
If any merchandise is wrongly described, faulty or different from the shown sample, we will make sure that we meet our legal obligations by refunding the purchase price as well as return delivery charges, or provide replacement for the shipped product, provided that the item is returned within the allowed time of 30 days.
Any merchandise marked “sale” or "final sale" can’t be returned.
Merchandise should be unwashed and unworn.
Merchandise should have all company tags hanging from it that came with it. Unfortunately, if the Company hang tags are missing, we will be unable to process a refund for a returned item.
Hats, hair accessories, earrings, opened makeup, bodysuits, pierced body jewelry and underwear can’t be returned.
All swimwear returns should have hygiene liners that must be intact along with the company hangtags in order for us to process a refund.
All footwear returns should also include an original shoebox (if applicable) and be returned in the items original condition.
DESIGNERS ON A DIME, INC. - RETURN TO PROCESS:
335 East Linton Blvd. Suite -2028
Delray Beach, FL 33483
Refunds will be processed approximately 2 to 3 business days (or sooner) after we receive your return. Original shipping charges are non-refundable. On International Returns, unfortunately we can't refund custom duties, taxes or any shipping charges.